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Vtiger CRM Blog » Big Little Things: Duplicate Prevention
Welcome back to the blog series Big Little Things, where we highlight some of the lesser-known and sometimes overlooked...
What Is Business Impact Analysis & Why Is It Important?
Businesses go through a lot. Managers must always be aware of the internal and external factors that can impact...
This Department of Social Services has improved case management…
One large state’s Department of Social Services was struggling with managing cases. The case management technology that the department...
Project Management
Agile Program Management With Kanban
In a recent webinar, we hosted, Sudipta (Sudi) Lahiri, Head of...
5 Awesome Tips For Dealing With Difficult Clients | by Sandeep Kashyap | Jun, 2022
Good customer service and long-term clientele go hand in hand.If your...
Microsoft Dynamics 365
Customer Support
Why Every Organization Should Have a Customer-focused Culture
It’s essential to think from your customer’s perspective if you’re looking to meet and exceed their expectations. Companies that...
What the End of Internet Explorer Means for Your Business
The sun has finally set on Internet Explorer. Microsoft officially retired the browser on June 15, 2022, to the...
3 customer service career paths you should know about
Customer service has grown to become a critical function across industries including airlines, software companies, retail, and even real...
Customer Support vs Customer Success
Customer support vs customer success – two terms that have been seen as the same function in some companies,...
