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When artificial intelligence (AI) was introduced in the ’60s to mimic human decision-making, it was already heralded as the next...

E-learning is gaining popularity in organizations for training and onboarding activities. Although the concept of e-learning was in place during...

Please join us on August 25, 2022, at 11:00am US Eastern Time for the Power Platform and Dynamics 365 Technical Update...

  The field service industry has had to roll with the punches for the last couple of years. 2022 will...

Customer behavior has evolved with digital advancements. It is no wonder that customers desire complete control over the engagement in...