It is a well-accepted fact that motivated employees are more engaged in their work. When implementing CRM, engaged employees actively participate in the process, show enthusiasm, and take ownership of their roles and responsibilities. Their active involvement leads to better outcomes and increased success in CRM implementation.
A transformative approach that turns mundane tasks into captivating and inspiring experiences. In fact, recent surveys reveal that a staggering 90% of employees feel more productive at work when gamification is incorporated into their daily routines.
Imagine infusing your business processes in Microsoft Dynamics 365 CRM with elements of fun, competition, and rewards, leading to a motivated and high-performing team.
Here are five ways to increase user engagement in Dynamics 365 CRM with gamification using Gamifics365.
Turn Mundane Activities into Fun Games: Turn mundane day-to-day activities in Microsoft Dynamics 365 CRM into engaging games to drive performance against Key Performance Indicators (KPIs). Create different types of games, such as Challenge, Races, and Face-off, for individual users or teams. Design your own game rules that help you boost user engagement in the best way possible.
Drive a Common Team Goal: By creating team games with Gamifics365 in Microsoft Dynamics 365 CRM, you can increase productivity and encourage team bonding. Motivate individuals to collaborate, enable, and push each other to achieve a common target.
Set up Scoreboards to measure performance: Foster healthy competition among users by implementing leader boards and scoreboards. Gamifics365 allows you to display user rankings based on performance metrics, such as cold calls made or completed tasks. It gives a comprehensive view of the player’s performance with respect to the games in which they are participating. Enabling organizations to recognize and reward top performers and inculcate a sense of gratification among their employees.
Implement rewards and give recognition: Gamifics365 offers a variety of reward mechanisms that can be integrated into Dynamics 365 CRM. Use this feature to provide Rewards, which include automatically offering Badges or Points for users who actively engage with the system and reach their targets/milestones.
Provide Real-Time Game Updates on TV: Live stream the leaderboards on a TV with Gamifics365, thereby helping sales team members get live updates on all the points being scored and rewards or badges being earned in real-time. Updates such as the top team and top player displayed on the screen will keep motivating winners and players alike to achieve more.
These are some of the fun ways to increase user engagement and motivation in Dynamics 365 CRM with Gamifics365.
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PS. If you like how Gamifics365 helps you boost user engagement in Microsoft Dynamics 365 CRM, then you’ll love
Till then, have fun gamifying CRM!