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Home CRM Software & Tools

Dynamics 365 Customer Sales and Power Automate Updates – CRM Software Blog

admin by admin
September 7, 2022
in CRM Software & Tools


The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to transform your business.

Microsoft’s latest Dynamics 365 release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Intelligent Order Management, Project Operations, Human Resources, Commerce, Fraud Protection, Business Central, Connected Spaces, Guides, Customer Insights, and Microsoft Cloud for Healthcare, Financial Services, Nonprofit, Sustainability, and Retail. You can read more here.

The Microsoft Power Platform release contains updates to Power BI, Power Apps, Power Automate, and Power Virtual Agents. You can read more here.

Microsoft will start rolling out these new features, starting October 1st, 2022. Deployment is based on region, and is detailed here.

What’s new with Customer Sales?

Dynamics 365 Sales is an industry-leading sales tool designed to maximize sales teams’ productivity.  In this release, Microsoft aims to improve the sales process through data and AI.  Enhancing process automations will help to assign leads and opportunities to the right sales reps while balancing the workload on your sales team.  Conversation Intelligence can gather client data and provide managers with the right information to guide and coach their sales teams.

What’s new with Power Automate?

Power Automate has quickly become the standard platform for data automation within Office365.  With the new release, customers can expect the following enhancements:

  • Automation for everyone: Microsoft is opening the door for more users to create Flows in every Office365 application, allowing them to create personalized flows that best suite their work needs.
  • Hyperscale Cloud RPA: Robotic Process Automation is now a built-in service in Windows 11, allowing you to create automations that execute commands directly on a PC, completely outside of Office365!  continue reading on www.beringer.net

 

 



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