The perspective from which businesses implement technology is an ever-changing process. In a blog just earlier this year,
Data democratization and customizability for your users
- Ensuring that they have access to the data they need, all without giving access to restricted or unrelated information
- Making data easily and quickly accessible from the cloud
- Ensuring that all sources and source material are working integrally
This phase is already underway; IT departments already connect users to the data they seek, but by implementing more controls in their processes, actually accelerated these steps. Through the COVID-19 pandemic, when the number of remote workers reached an all-time high, workers needed self-service options to adapt to the new norm.
This was a sensible phase. A large portion of workers already know what to do with the data once collected. They simply needed to be empowered by IT to take advantage. If this idea took, IT could be removed from the process altogether. A good thing too…IT departments are generally overwhelmed and overburdened by tasks, but now have ample time to asses and address them.
Technology democratization: Enabling users to develop the tools they need to succeed
Data democratization was a quantum leap in how businesses can collect and utilize data, but the next phase, democratization of the technology that allows users to develop these tools, is already gaining momentum. Today’s workplace requires the resources to develop systems and platforms in-house, all with the intention of making the consumer experience better, and their own jobs easier.
Perfectly logical, right? If a user is aware of their goal, why shouldn’t they have a say in their SOP? Regardless of whether you work in a team setting or as an individual, all associated parties should have access to the technology they need to perform at their fullest potential.
Why the distinction between data and tech democratization matters
The understanding of these two phases for IT leaders is a must because they’re the ones dictating the democratization. It’s important to fully comprehend the pros and cons of the methods surrounding the democratization process. Some of the data in your systems is sensitive, and relinquishing control to others can be worrisome; however, allowing them into the fold can be beneficial to them your IT department. After all, combining forces to brainstorm is a great way to improve processes.
Read how technology democratization revolutionized this global private equity firm
With $70B+ in assets this
These changes democratized data by allowing the investor relations team to attain a comprehensive grasp on their data, but while doing so launched the company into full democratization of technology. After realizing the benefits provided by Power Platform the firm is now approaching all technical challenges in this way.
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