The Microsoft Business Applications product line’s new look is
starting to come into focus under the leadership of CVP Charles
Lamanna. In
a recent conversationwith Microsoft MVP Steve Mordue, Lamanna
discussed some of his team’s recent work and what he sees as
successes and future challenges. Lammana’s upward rise at Microsoft
started in the Power Platform team, but he now represents the
Dynamics 365 lineup, too.
Mordue discusses his impressions after talking with Lamanna this
time (it was the fourth interview they’ve done over the years) and
how both Microsoft’s product and channel plans have impacted the
community, including Mordue’s own business decisions related to
RapidStart CRM and
Forceworks Global.
Show Notes:
- 6:30 – Could Power Platform really help upsell Dynamics 365
apps? - 12:30 – Viva Sales and the Biz Apps R&D team’s
involvement - 15:30 – Why enthusiasm from Charles Lamanna is likely to be
followed by real progress - 20:00 – Some Nuance R&D is now under the Biz Apps
umbrella - 22:45 – Microsoft’s much improved acquisition strategy for
business apps - 25:30 – Reviewing the D365 product management leaders
- 29:00 – Are Steve’s new clients starting with an interest in an
app or in the platform? - 31:30 – Adapting services offerings for low code
development - 38:15 – Changing customer perceptions on the idea of continuous
development vs discrete start and end dates - 40:00 – Making sense of the
channel outlook from Partner Economicsas it
relates to Power Platform opportunities - 44:00 – Differences in the new generation of buyers
- 45:30 – Why Steve’s firm transitioned to offering a
free
appon Power Platform with a subscription services model - 49:45 – How will partners prove their worth with a new
generation of customers? - 52:00 – Thinking about the future of the partner business
model
