The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to transform your business.
The Dynamics 365 release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Intelligent Order Management, Project Operations, Human Resources, Commerce, Fraud Protection, Business Central, Connected Spaces, Guides, Customer Insights, and Microsoft Cloud for Healthcare, Financial Services, Nonprofit, Sustainability, and Retail.
The Microsoft Power Platform release contains updates to Power BI, Power Apps, Power Automate, and Power Virtual Agents.
What’s new with Customer Insights?
The past two years have seen an exponential growth in data from digital channels, radical changes in data privacy, and the unprecedented expectation that organizations will work seamlessly as one to deliver real-time personalized experiences. This has turned first-party data into the most valuable asset organizations have today. To align with these market changes, Microsoft has continued to invest in the following feature themes for the Customer Insights release:
- Customer understanding
- Personalized experiences
- Ubiquitous insights
What’s new with Power BI?
With each release, Microsoft Power BI continues to deliver features that help organizations accelerate the delivery of insights at scale, meeting the most demanding needs of an enterprise. Microsoft’s investments span the following areas:’
- Flexible licensing models: Organizations can choose between per user and per capacity…