Avid readers of our blog know that one of PowerObjects’ four pillars of success is Support. We have long believed that providing ongoing support is a critical component of each client’s ability to realize the greatest return on their Microsoft investment. While we offer several different support programs, the most popular is PowerSuccess, our unique service-as-a-subscription support program for small, medium, and corporate-sized organizations. PowerSuccess gives our Dynamics 365 CE and Business Central clients access to a dedicated PowerSuccess Engineer (backed by a team of four additional support engineers) to manage all their Dynamics needs. Well, we are incredibly excited to announce to our readers the latest installment of our PowerSuccess program:
PowerSuccess for Power Platform!
In today’s blogpost, we’ll explore the top 5 reasons PowerSuccess for Power Platform is the right support program for your organization – whether you’re a mom-and-pop small business, a global enterprise business, or something in the middle. Without further ado, let’s get started…
Why PowerSuccess for Power Platform is Right for Your Organization
Reason #1: Expert support for a stable and predictable monthly price
Many organizations see the potential of Power Platform but lack the foresight or resources to build a solid path to success. PowerSuccess for Power Platform provides that solid path for a predictable monthly subscription fee, eliminating the variable costs of pay-as-you-go support and the surprises that come with the typical time-and-materials project.
Plus, your ability to freely tap into your dedicated PowerSuccess Engineer’s expertise eliminates the need for your organization to hire a Power Platform system administrator. This eliminates hiring, training, ramp-up time, and turnover. You’re saving money all over the place!
Reason #2: Automation of tedious & routine processes
Automation is one of Power Platform’s biggest selling points: Power Automate gives you the power to (as the name suggests) automate process flows, which our PowerSuccess engineers can deliver using fully custom solutions or, when possible, prebuilt low-code shortcuts; Power Apps lets you quickly create solution applications that streamline and automate internal processes; and Power Virtual Agents is the automated chat bot tool within the platform. In other words, automation is the name of the game.
However, as intuitive as these tools are, you do need a certain level of familiarity with each one PLUS an intimate knowledge of the systems these low-code tools are supporting if you’re going to extract the most out of your investment in the platform. There’s where our dedicated support engineers come in and why PowerSuccess is so popular. When you’re a part of the PowerSuccess program, you work with the same team of engineers every time. They quickly get to know the intricacies and customizations of your system and can easily identify opportunities for automation that a one-time consultant would never uncover. And when our engineers do identify these opportunities, there is zero learning curve on the Power Platform end (because they are the experts) so these automations can be built and implemented right away!
Reason #3: Helping you glean insights from your data
Power BI (Business Intelligence) is the all-important fourth member of the Power Platform family. It allows you to combine data from Dynamics 365 or SAP, as well as other sources like SQL Server, Excel, Azure SQL DB, SharePoint, and your legacy data warehouse, into a single view for actionable insights into your business. When used effectively, Power BI can fundamentally change the way your business makes decisions.
In our experience, the average Power BI user is just scratching the surface of what the tool can be doing for them. They get into it, start playing around, learn enough to be dangerous (in a good way), and settle in. But they are missing out on so much. Your Power Success engineers, on the other hand, will maximize Power BI’s potential – from Day 1. With their help, you’ll be using your data to uncover insights you never knew were in there.
Reason #4: Just figuring out how to get started
Power Platform is no longer just the secret sauce behind expanding the capabilities of Dynamics 365. It is now widely recognized as a transformational set of tools that can make an immediate impact regardless of whether your business is a Dynamics shop, a Salesforce shop, an SAP shop… whatever. It has universal application. And with the cat out of the bag, so to speak, businesses of all shapes and sizes recognize they should be using it… they just don’t know how to get started. Once again, that’s where PowerSuccess comes in.
As your Power Platform partner, we will walk you through the technology, talk about your business – including your pain points, goals, challenges, and objectives – and then discuss how we can use the technology to get you where you want to go. With that foundation in place, we get started transforming your business! And this next part is where we’re different: while we certainly do a lot more than simply tell you what you should do, we also don’t just do it all for you without explanation, teaching, and mentoring. We hold your hand every step of the way, fundamentally changing your business while simultaneously building up your own inhouse capabilities. Bottom line? The tools are intuitive – you just need an introduction and some guidance.
Reason #5: Expert support that is flexible and transparent
Listen, we recognize that your business is always changing, evolving, and adapting to new challenges and opportunities, and the beauty of PowerSuccess is that we change and evolve and adapt right alongside you. Our engineers are as nimble and agile as you want them to be. In terms of maximizing your investment in Microsoft technology, it is critical that you have a partner that will pivot when you pivot. That’s us. We’re at the forefront of all Power Platform technology advancements and additions, so while your competition is only just becoming aware of something new in the Power Platform stack, we’ll already be implementing it on your behalf!
Plus, although intuitive, the usability of Power Platform has the potential to cause governance issues that bring security and compliance risk. Your PowerSuccess engineers are focused on ensuring your ongoing success by helping you build governance structures and processes while simultaneously encouraging adoption and innovation. It’s truly the best of all worlds – we’re enhancing your business processes and growing your Power Platform competency.
Those are 5 good reasons… where can I learn more?
Please check out our shiny new PowerSuccess for Power Platform webpage, where you’ll find everything you need to know. Naturally, you can talk to our PowerSuccess experts when you’re ready.
Thanks for reading, and happy Power Platforming!!